2313-8971Research result. Pedagogy and Psychology of Education2313-897110.18413/2313-8971-2019-5-1-0-71632PSYCHOLOGYDifficulties in communication of teenagers - the virtual aspectDifficulties in communication of teenagers - the virtual aspectIksanovaGulnur NasibullovnaIksanovaGulnur Nasibullovnamgn_2@mail.ru20195100

Today, various studies of difficulties in communication of children and adults affect several aspects of their activity. Particular attention is paid to the topical forms of interaction through Internet communications. In this regard, the teenage audience, taking into account the increasingly expanding information space, increasingly chooses a virtual form of communication. This article describes the results of a study of difficult communication among adolescents. In this context, it is important to study the virtual aspect in the emergence and overcoming of communication difficulties. The aim of the study is to determine the content characteristics of parental and Internet communication in their relationship with individual characteristics of adolescents with difficulties in communication. Diagnostic means of the study include: an author's questionnaire with 14 questions for the study of mostly the virtual aspect of communication of adolescents; a questionnaire "The Analysis of family relationships" (ASV) by E.G. Eidemiller, V.V., Justickis; complex psychological diagnostics of communication (KPD) by Akopov G.V., Semenova T.V. The qualitative and quantitative analysis of the data was carried out according to the diagnostics results. The study has revealed the content characteristics of the factors of difficult communication: communication through Internet communications, parental influence in relation to the individual characteristics of the teenager. It was found out that the part of teenagers' activity on the Internet is higher than in real communication. If we analyze the answers of teenagers to the questions about the difficulties in communication (real and virtual), we will get the following average values: in real communication, "it is very difficult to communicate and make new friends" – 15.87%; in virtual – 9.83%. The analysis of parent-child relationships has shown the problems in family education in several directions: hyperguardianship, permissive (haphazard, chaotic), and even brutal treatment of children. Thus, it can be concluded that it is necessary to organize new forms of work with children and adolescents in the secondary school, the implementation of psychological support for adolescents and parents.

Today, various studies of difficulties in communication of children and adults affect several aspects of their activity. Particular attention is paid to the topical forms of interaction through Internet communications. In this regard, the teenage audience, taking into account the increasingly expanding information space, increasingly chooses a virtual form of communication. This article describes the results of a study of difficult communication among adolescents. In this context, it is important to study the virtual aspect in the emergence and overcoming of communication difficulties. The aim of the study is to determine the content characteristics of parental and Internet communication in their relationship with individual characteristics of adolescents with difficulties in communication. Diagnostic means of the study include: an author's questionnaire with 14 questions for the study of mostly the virtual aspect of communication of adolescents; a questionnaire "The Analysis of family relationships" (ASV) by E.G. Eidemiller, V.V., Justickis; complex psychological diagnostics of communication (KPD) by Akopov G.V., Semenova T.V. The qualitative and quantitative analysis of the data was carried out according to the diagnostics results. The study has revealed the content characteristics of the factors of difficult communication: communication through Internet communications, parental influence in relation to the individual characteristics of the teenager. It was found out that the part of teenagers' activity on the Internet is higher than in real communication. If we analyze the answers of teenagers to the questions about the difficulties in communication (real and virtual), we will get the following average values: in real communication, "it is very difficult to communicate and make new friends" – 15.87%; in virtual – 9.83%. The analysis of parent-child relationships has shown the problems in family education in several directions: hyperguardianship, permissive (haphazard, chaotic), and even brutal treatment of children. Thus, it can be concluded that it is necessary to organize new forms of work with children and adolescents in the secondary school, the implementation of psychological support for adolescents and parents.

difficult communicationadolescentspsychological and pedagogical assistanceInternet communicationparentdifficult communicationadolescentspsychological and pedagogical assistanceInternet communicationparentСписок литературыAkopov, G.V. and Semenova, T.V. (2016), Kompleksnaya psikhologicheskaya diagnostika obshcheniya (KPDO): metodicheskaya razrabotka dlya bakalavriata i magistratury napravlenii podgotovki «Pedagogicheskoe obrazovanie», «Psikhologo-pedagogicheskoe obrazovanie», «Psikhologiya» [Complex psychological diagnostics of communication (KPD): methodological development for bachelor's and master's courses of training "Pedagogical education", "Psychological and pedagogical education", "Psychology"], Samara, Russia. (In Russian).Bodalev, A.A. Psikhologiya obshcheniya. Entsiklopedicheskii slovar' (2011) [Communication psychology. Encyclopedic dictionary]. Kogito-Tsentr, Moscow, Russia. (In Russian).Iksanova, G.N. (2009), “Individual'noe soprovozhdenie detei s problemami v razvitii v doshkol'nyh obrazovatel'nyh uchrezhdeniyah”. V sbornike: Sovremennye problemy spetsial'noi pedagogiki i psikhologii: sbornik statei uchenyh, prakticheskih rabotnikov i studentov po voprosam obucheniya i vospitaniya lits s OVZ [Individual support of children with developmental problems in preschool educational institutions] BIRO, 74-79. (In Russian).Kunitsyna, V.N., Kazarinova, N.V. and Pogolsha, V.M. (2001), Mezhlichnostnoe obshchenie, [Interpersonal communication], St-Peterburg, Russia. (In Russian).Labunskaya, V.A., Mendzheritskaya, J.A. and Breus, E.D. (2001), Psikhologiya zatrudnennogo obshcheniya: Teoriya. Metody. Diagnostika. Korrektsiya [Psychology of difficulty of communication: Theory. Methods. Diagnostics. Correction] Academy, Moscow, Russia. (In Russian).Psikhologiya sovremennogo podrostka (1987), [Psychology of the modern teenager] in Feldstein D. I. (ed.), Pedagogy, Moscow, Russia. (In Russian).Samokhvalova, A.G. (2011), Kommunikativnye trudnosti rebenka: problemy, diagnostika, korrekciya, [Communicative difficulties of the child: problems, diagnostics, correction], St-Peterburg, Russia. (In Russian).Soldatova, G.V., Zotova, E.Yu., Chekalina, A.I. and Gostischa, O.S. Poimannye odnoi set'yu: sotsial'no-psikhologicheskoe issledovanie detei i vzroslyh v internete (2011) [Caught with the same net: a socio-psychological study of children and adults] The Foundation for Internet development, Moscow, Russia. (In Russian).Edemiller, E.H. and Yustickis V. (2008), Psikhologiya i psikhoterapiya sem'i [Psychology and psychotherapy of the family] St-Peterburg, Russia. (In Russian).Hobfol, E. (2002), Social and Psychological Resources and Adaptation. 6 (4), 307-324Caplan, S., Williams, D. and Yee, N. (2009), Problematik Internet use and psychococial wellbeing among MMO players. Computers in Human Behavior. 25 (6). 1312-1319.Jiang, C. L., Bazarova, N.N., and Hancock, J.T. (2011), Disclosure-proximity communication in computer-mediated communication: an attributive extension of the hyperpersonal model. Human Communication Research, 37, 58-77.O'Connor, Erin L., Longman, Huon, White, Katherine M., Obst, Patricia L. (2015),  “Sense of community, social identity and social support among players of massively multiplayer online games (MMOGs): A qualitative analysis”, Journal of Community and Applied Social Psychology, 25(6), 459-473.Suler, J, (1999), “Computer and Cuberspache Addikction” (orig.pub. 1996), (Aug 96, Revised Aug 98, March 99 (v1.8)) available at: http://cyberpsy.ru/articles/suler-cyberaddiction/ (Accessed 15 January 2019).)Suler, John. (1999). “To get what you need: Healthy and pathological use. Cyberpsychology and Behavior” available at: https://www.researchgate.net/publication/248107869_To_get_what_you_need_Healthy_and_pathological_use/ (Accessed 20 January 2019).